Privacy Policy - Done For Your Ai

DoneForYouAI — Privacy Policy

Introduction

Your privacy matters to us. This Privacy Policy explains how DoneForYouAi.com collects, uses, stores, and protects your personal information when you use our website or services. By using our services, you agree to the practices described in this policy. Please read it carefully.

1. Who We Are

DoneForYouAi.com ("Company," "we," "us," or "our") is a managed AI services agency that builds, deploys, and manages artificial intelligence systems for small and medium-sized businesses. We are headquartered in Phoenix, Arizona, and operate primarily in the United States.

For any privacy-related inquiries, you may contact us at:

2. Information We Collect

2.1 Information You Provide Directly

When you interact with our website, sign up for services, or contact us, you may provide:

Name and business name
Email address and phone number
Mailing or billing address
Payment information (processed securely through third-party payment processors)
Business information such as industry, size, and goals
Messages, inquiries, and communications sent to us
Any data, content, or files you upload or share with us for service delivery

2.2 Information Collected Automatically

When you visit our website, we and our third-party service providers may automatically collect:

IP address and general location data
Browser type and version
Operating system
Pages visited and time spent on each page
Referring website or link
Device identifiers
Cookie data and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party sources such as CRM platforms, social media platforms, analytics and advertising partners, and payment processors.

2.4 Information from AI System Interactions

If your business deploys AI chatbots, voice agents, or other AI tools through our platform, conversations and interactions may be logged for quality assurance, system improvement, and service delivery purposes. You are responsible for ensuring your end users are aware of and consent to any data collection occurring through AI systems deployed on your behalf.

3. How We Use Your Information

3.1 Service Delivery

To provide, operate, and maintain our AI services
To process transactions and send billing-related communications
To set up, configure, and manage AI systems on your behalf
To respond to your inquiries and provide customer support

3.2 Business Operations

To send you service updates, account notifications, and important policy changes
To process and fulfill your service agreements
To manage our client relationships

3.3 Improvement and Analytics

To analyze how our website and services are used
To improve the performance and quality of our AI systems
To develop new features and service offerings

3.4 Marketing and Communications

To send you promotional content, newsletters, or offers (with your consent where required)
To personalize your experience on our website
To retarget you with relevant advertisements on third-party platforms

3.5 Legal and Compliance

To comply with applicable laws and regulations
To enforce our Terms and Conditions
To detect, prevent, and address fraud or security incidents

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under the following legal bases:

Contract Performance: Processing necessary to provide services you have requested
Legitimate Interests: Processing for our legitimate business interests such as improving services and fraud prevention
Consent: Where you have provided explicit consent, such as for marketing communications
Legal Obligation: Where processing is required to comply with applicable law

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following limited circumstances:

5.1 Service Providers

We share information with trusted third-party vendors who assist us in operating our business, including:

Payment processors (e.g., Stripe, PayPal)
Cloud hosting and infrastructure providers
AI platform providers (e.g., OpenAI, Google, Microsoft Azure)
CRM and project management tools
Analytics providers (e.g., Google Analytics)

5.2 Business Transfers

If the Company undergoes a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change.

5.3 Legal Requirements

We may disclose your information if required by law, court order, or government authority, or if necessary to protect our rights, prevent fraud, or protect the safety of any person.

6. Cookies and Tracking Technologies

Cookies are small text files placed on your device when you visit our website. We use the following types:

Essential Cookies: Required for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our website.
Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.
Preference Cookies: Remember your settings for a personalized experience.

You can control cookies through your browser settings. Note that disabling certain cookies may impact website functionality. You may also opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Specifically:

Account information: retained for the duration of your active account plus up to 3 years after closure
Billing and transaction records: minimum of 7 years for tax and accounting purposes
Communications and support records: up to 3 years
Website analytics data: up to 26 months

When data is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data, including:

Encrypted data transmission using SSL/TLS technology
Access controls limiting data access to authorized personnel only
Secure storage practices for sensitive data
Regular review of our security practices and procedures

No method of transmission over the internet is 100% secure. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

9. Your Privacy Rights

9.1 General Rights

Depending on your location, you may have the following rights:

Right to Access: Request a copy of the personal information we hold about you
Right to Correction: Request correction of inaccurate or incomplete information
Right to Deletion: Request deletion of your personal information
Right to Portability: Request your data in a structured, machine-readable format
Right to Restrict Processing: Request that we limit how we use your data
Right to Object: Object to our processing of your data in certain circumstances
Right to Withdraw Consent: Withdraw consent at any time where processing is consent-based

9.2 California Residents — CCPA Rights

If you are a California resident, you have additional rights under the CCPA and CPRA including the right to know, delete, opt out of sale, and correct your personal information. We do not sell personal information as defined by the CCPA. To exercise your rights, contact us at info@doneforyouai.com with the subject line "California Privacy Request."

9.3 EEA and UK Residents — GDPR Rights

If you are located in the EEA or UK, you have rights under GDPR including the right to lodge a complaint with your local supervisory authority.

9.4 How to Exercise Your Rights

10. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. Contact us at info@doneforyouai.com if you believe we have collected information from a minor.

11. Third-Party Links and Services

Our website may contain links to third-party websites or services. This Privacy Policy applies only to DoneForYouAi.com. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.

12. AI Systems and End User Data

As an AI services provider, we build and manage AI systems that may interact with your customers on your behalf. In this capacity:

You are the data controller for any personal data collected through AI systems deployed for your business
We act as a data processor, handling that data only as directed by you
You are responsible for ensuring proper privacy disclosures are made to your end users
You are responsible for obtaining required consents from your end users for AI interactions
Conversation logs may be retained temporarily for quality assurance, after which they are deleted or anonymized

We will not use your customers' data for any purpose other than delivering services to you.

13. Marketing Communications

We may send you emails, SMS messages, or other communications about our services and promotions. You can opt out at any time by:

Clicking the "Unsubscribe" link in any marketing email
Replying STOP to any SMS marketing message
Contacting us directly at info@doneforyouai.com

Please note that even if you opt out of marketing communications, you will still receive transactional or account-related communications necessary for service delivery.

14. International Data Transfers

DoneForYouAi.com is based in the United States. If you access our services from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

For users in the EEA or UK, we rely on appropriate safeguards for international data transfers, including Standard Contractual Clauses approved by the European Commission, where applicable.

15. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, our website does not respond to DNT signals as there is no industry-standard approach to handling them. We will update this policy if a standard is established.

16. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy, and where appropriate, by sending an email notification or displaying a notice on our website.

Your continued use of our services after any changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company: Done For You AI
Website: www.DoneForYouAi.com
Email: info@doneforyouai.com
Phone: 480-415-6090

By using DoneForYouAi.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.